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Survey Setup
How to validate e-mails before sending the survey?
How to validate e-mails before sending the survey?

Avoid sending survey invitations to invalid emails

Updated over a week ago

After adding participants to a survey, you can run an e-mail verification to get the real-time detailed information on the validity of email addresses.
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  • Once you have added the participants to a survey, click on MORE ACTIONS drop-down list and select Run email verification

  • The system will provide real-time detailed information on the validity of email addresses. The following e-mail status is presented:
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    Not Validated - need to run validation

    Valid - identified as ok.

    Invalid - not a valid e-mail

    Risky - might not be valid, should be verified. This could appear if the e-mail domain is new.

  • To filter the participants on email address, click on Filter button and select the email status from the drop down list.
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