How to resolve the Microsoft login stuck

If you can only select the Microsoft account for login, this article can help you to fix this.

Updated over a week ago

When you log in to the Culture Intelligence application with your Microsoft account and want to use a different account for login, you might not see the option to select a different account after logging out.

This issue is often caused by cookies stored in your browser. To overcome this, you must delete the site data for app.cultureintelligence.io from your browser. The following videos for different browsers will guide you through deleting the site data.


Deleting site data in the Microsoft Edge browser

Deleting site data in the Google Chrome browser

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