Once a survey is sent, you will be able to see the data on delivery status and completion status on the survey dashboard.
Click on Surveys
Select the survey you want to follow up.
Note: It can take up to 15-20 minutes for a survey to be delivered so if you do not see the numbers updated immediately, do not worry.
Now, lets try to understand what each number represents
Total Participants: This is the total number of participants who have been added to the survey.
Survey completed: This is the number of participants who have completed the survey
Survey in-progress: This is the number of participants who have started the survey but have not completed it.
Survey not started: This is the number of participants who have received the survey but have not started it yet.
Not invited: This is the number of participants who have been added to the survey but have not received any invitation to the survey.
To get the list of participants based on their status, you can use the filter.
Click on Filter button
Click on "ALL" dropdown list to get the different options you can use to filter the participants list
Select the option, you will get the list of participants based on your selection
To send reminder to the selected participants, please follow the article: How to send the survey reminder?